FAQ
How It Works
Why do I need this?
More people than ever before are suffering from anxiety, depression, and insomnia. And while we can't do much to alter a chaotic environment, we can do something about our mental state. No more sleepless nights, no more uncontrollable panicking, and no more pointless sorrow!
Does it hurt?
Absolutely not! Using the Chill Pill should not bring an uncomfortable or painful sensation; if the pulse is bothersome, you may have the intensity up too high or you need to hold it against a less sensitive pressure point (try your other hand, your palm, or the inside of your wrist!).
How does the Chill Pill work?
Simply by holding it in your hand, the Chill Pill sends small, safe electrical pulses that provide sensory stimulation. This stimulation trains your internal systems to calm down when the pulse is applied. It’s completely safe and drug-free.
The Chill Pill produces a gentle electrical pulse that you'll feel when using the device. The sensation is like a tiny electric current or a mild tingling feeling. Most people find this pulse soothing and relaxing, but it's important to note that some people may not enjoy the sensation initially. It often takes a few tries to get accustomed to the feeling. Many users who were unsure at first end up loving it after they adjust. We encourage you to give it a few tries, adjusting the intensity to find your sweet spot. Most of our customers report that once they get used to the sensation, they find it incredibly calming and effective for managing stress and sleep issues.
Here’s what some of our customers had to say about it:
"At first there's going to be an initial sensation and you're like, 'oh what's that?' But then you're like, 'oh this kind of feels nice' and it just calms you down."
-Emma T.
“The little "pulse" it gives is good, soothing, and relaxing.”
-Wade S.
"It definitely takes a little time to get used to it. I did adapt pretty quickly.…I find the pulsing to be relaxing and distracting from the body reactions I have as a result of my anxiety. "
-Allura
“Btw your product has changed my life. The zap, as I call it, puts me to sleep.”
-K. Lawley
Why not just use sleeping pills?
While sleeping medications are known to be generally effective in finding rest, the problem becomes it's long-term consequences. After weeks, months, or even years of using medication to drift off, the likelihood of forming a necessary attachment to the pills is alarmingly high.
In fact, most people build up a tolerance and only increase their dosage as time wears on. But with the Chill Pill, there is no frightening proclivity to addiction, no tolerance level, and the long-term use actually supports your mental state into no longer need a sleeping or calming aid of any kind!
Can I sleep with the Chill Pill on my hand?
Definitely, yes! The Chill Pill is designed to rest in the palm of your hands, stimulating your neural pathways which help calm your mind and body to promote better sleep. You won't have to worry about it falling off the bed or getting stuck under your leg all night, the sturdy, skin-friendly design lets you fall asleep and wake up well-rested without worry.
It is safe for children?
Yes! The Chill Pill is safe for virtually everyone to try; we only recommend consulting a physician if you have a history of heart issues, nerve damage, or other serious conditions that may upset your nervous system.
We do not recommend purchasing for children under 6 years of age. While completely safe to try, their tiny hands and sensitive skin may not enjoy the sensation as much as an older user!
Can you use the Chill Pill if you’re pregnant?
We are unaware of any complications or issues when used while pregnant, but we strongly recommend consulting your physician first.
Who should not use the Chill Pill?
The Chill Pill cannot be used by people who have nerve damage, shunts, or carpal tunnel, and is not recommended for anyone with heart issues. Furthermore, women who are pregnant should consult your physician first.
- The Chill Pill should not be used in areas of the body where cancerous lesions exist.
- The treatment should not be applied in areas of the skin that are swollen, infected, or inflamed (e.g. varicose veins)
- Patients suspected of having serious infectious diseases or diseases that require heat or fevers to be suppressed should not be treated with electrotherapy.
- The Chill Pill should not be applied to the anterior neck (carotid sinus) or through the head.
- Patients with cardiac demand pacemakers should not be treated using powered muscle stimulators.
- TENS waveforms should not be used on patients who have cardiac demand pacemakers.
How does Pressure Point Therapy Technology work?
Pressure Point Therapy Technology (PPTT) combines the ancient wisdom of acupressure with modern electrotherapy stimulation:
The Chill Pill delivers precise, gentle electrical pulses that you'll feel as a mild, soothing sensation These pulses target key pressure points, such as the Pericardium 8 (PC8) in the center of your palm.
This stimulation triggers your body's natural relaxation responses, reducing stress and anxiety.The mild electrical pulses are a key feature of the Chill Pill experience.
Users describe it as a gentle, rhythmic sensation that signals the body to relax and unwind.
Check out our blog for more info.
You can click here for news, studies and articles on how The Chill Pill can help you.
Product Specifications
What is the Chill Pill made of?
The Chill Pill features a lightweight ABS construction, designed to withstand everyday wear and tear.
For an enhanced experience, The Chill Pill Plus combines durable ABS construction with stainless steel, offering an added heating function for even greater relaxation.
Both wrapped in a silicone shell, completely safe and non-toxic, it is designed to be kind to your skin even when you fall asleep with it tucked into the palm of your hand!
How often do I need to charge the Chill Pill?
The Chill Pill® features a 500mAh battery capacity that has a running time of at least 20 hours.
Because it automatically shuts down after 30 minutes, it's safe to say one charge will last you for days, if not weeks!
Every Chill Pill™ comes with its own USB charging cable as well.
Charging Time:
Chill Pill: The Chill Pill's white indicator light flashes during charging and stays solid when fully charged, which takes 1.5 hours.
Chill Pill Plus: The Chill Pill Plus takes 2.5 hours to fully charge, with a slow-flashing red light during charging that turns solid green when complete.
Order Information
When can I expect my order?
Chill Pill offers FREE standard shipping on all US orders. Once shipped, domestic orders within the U.S. normally arrive within 5 -7 business days. However, inclement weather conditions, mail carrier issues, and customs may all cause delays in transit.
International orders typically arrive in 6 to 12 business days, but can sometimes take up to 45 days to arrive. Delivery times will vary based on country.
Is there a money back guarantee and/or warranty?
Yes. We offer a no-hassle, 60-Day Money-Back Warranty on all Chill Pills. If you're not 100% satisfied with your Chill Pills, we are happy to help you with a return. We want you to be happy! 🙂
Just a heads up:
1. We can't accept items sent back without a return request, so please reach out to us first.
2. Shipping and handling charges, and taxes paid (e.g., state, customs, VAT) are not refundable.
Will I have to pay any additional customs, duties or VAT fees when I receive my order?
Depending on your country, it is possible that you will be charged one or more of these fees when you receive your order.
Please note that all international orders are charged in US dollars. International charges are based on the standard exchange rates between your currency and the US dollar at the time of purchase or refund.
Chill Pill 101
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Keep in mind
- It can take 15-30 uses to experience the full effects.
- It should NOT hurt! Adjust the settings until you are comfortable.
- Establishing consistent routines for bedtime or addressing anxious episodes that include your Chill Pill™ can dramatically improve effects.